Keeping Your Information
Private
Is Our Responsibility

This privacy policy ("Policy") is issued on behalf of 44ok and applies to users ("you" or "user") of the website https://44ok.lat ("Platform"). This policy describes what personal information 44ok collects, how it is stored and processed, what purposes it is used for, and what rights you have over your information.

44ok is committed to creating a safe and transparent environment with players in Bangladesh in mind. By registering on or continuing to use our platform, you agree to the terms of this policy. If you do not accept this policy, please stop using the platform.

This policy should be read together with 44ok's Terms and Conditions. In the event of any conflict, this privacy policy will apply.

44ok collects two types of information — information you provide directly and information collected automatically through your use of the platform.

44ok uses your information for specific and legitimate purposes. We never collect or use your information unnecessarily. Your information is not used beyond the purposes listed below:

• Account Management and Verification: Your information is used to confirm your identity and maintain account security. This is part of our responsible gaming policy.
• Transaction Processing: Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay or bank transfer.
• Providing Support: Necessary information is shared with our 24/7 support team to help resolve your issues.
• Platform Improvement: Statistical data is used to analyse user experience and improve service quality.
• Fraud Prevention: To detect and prevent unauthorised access, money laundering or fraudulent activity.
• Legal Compliance: Information may be retained and disclosed where required to comply with applicable laws and regulations.
• Communications: To inform you of important platform notices, policy changes or transaction-related updates.

44ok never sells or shares your information with third-party advertisers.

44ok strictly controls when and with whom your information is shared. As a general rule, we do not disclose your personal information externally. However, limited sharing may occur in the following situations:

4.1 Payment Processors

The minimum information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay and authorised banks. These organisations have their own privacy policies that apply.

4.2 Technology Service Providers

Information may be shared with technology service providers (such as cloud hosting and cybersecurity services) required to operate the platform. All such parties operate under strict confidentiality agreements.

4.3 Game Software Providers

Only anonymised data necessary for game operation may be shared with game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe and PG Soft.

4.4 Legal Authorities

Information may need to be disclosed under court orders, lawful requests from government agencies or applicable legal obligations. In such cases, 44ok follows the proper legal process.

4.5 Business Transfers

User information may be transferred in the event of a business merger or acquisition. We will provide advance notice in such cases.

The 44ok platform uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

You can delete cookies or stop accepting new ones at any time from your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.

44ok takes the highest technical and organisational measures to ensure the security of your information. Our security framework is built on the following layers:

• SSL/TLS Encryption: Every exchange of data between your browser and our servers is protected by SSL encryption. You can confirm this by seeing the green lock icon in the address bar.
• Data Encryption (at rest): Sensitive data stored on servers (passwords, payment information) is protected with strong encryption algorithms.
• Access Controls: Only authorised staff can access the necessary information. Every access is logged.
• Regular Security Audits: Systems are regularly tested by third-party cybersecurity experts.
• Two-Factor Verification: An additional verification process is activated for suspicious logins or transactions.
• Data Backup: Data is backed up regularly and a disaster recovery plan is in place.

However, no data transmission over the internet is entirely risk-free. While 44ok takes every reasonable measure to ensure security, no system is 100% secure. We will notify you as quickly as possible in the event of a security breach.

As a user of 44ok, you have a number of important rights over your own information. We respect these rights and will try to fulfil your requests as quickly as possible.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

44ok retains your information only for as long as necessary. The retention period depends on the type of data and the purpose for which it is used:

• Account Information: Retained for as long as the account is active and for the applicable legal period after the account is closed.
• Financial Transaction Records: Retained for an extended period in accordance with financial regulations.
• Gaming History: Retained until the account is closed; serves as evidence in dispute resolution.
• Cookies and Session Data: Automatically deleted when the session ends or at the end of the set period.
• Support Communications: Retained for a limited period to resolve your issues and improve service quality.

Once the retention period ends, data is securely deleted or anonymised so that individuals cannot be identified.

44ok is operated for users aged 21 and above only. We never knowingly collect information from minors. Age is verified during registration and additional verification may be requested in suspicious cases.

If we find evidence that a user is under 21, their account will be immediately suspended and any collected information will be deleted without delay.

If you believe a child or minor is using our platform, please notify us at [email protected] or contact us via live chat.

44ok may update this privacy policy from time to time. Reasons for changes may include:

• Legal or regulatory changes
• Changes to technical infrastructure
• Expansion or changes to the scope of services
• Improvements to security measures

We will post a clear notice on the platform for significant changes. Make it a habit to check the "Last Updated" date at the top of the policy. Continuing to use the platform after changes are made will be considered acceptance of the new policy.

If you do not agree to the updated policy, contact [email protected] to close your account.

For any questions or concerns about this privacy policy, or to exercise your rights, contact 44ok through the following:

After receiving your request, we will try to respond as quickly as possible. For complex requests, additional information may be asked for.